1. Information We Collect
When you contact Eagle Tech Pros through our website, we collect the information you provide: your name, email address, phone number, company name, and message. We also collect standard web analytics data (pages visited, time on site, referring URL) through anonymized analytics tools.
2. How We Use Your Information
We use your contact information solely to respond to your inquiry and provide the services you request. We do not sell, rent, or share your personal information with third parties for marketing purposes. Analytics data is used to improve our website.
3. Data Storage and Security
Contact form submissions are stored in a secured database and transmitted over HTTPS. As an IT security company, we apply the same security standards to our own systems that we recommend to clients: access controls, encryption at rest, and regular security reviews.
4. Client Data
For clients under a managed IT agreement, we access and process business data solely to deliver contracted services. This access is governed by your service agreement, which includes confidentiality obligations. We do not use client data for any purpose other than service delivery.
5. Cookies
Our website uses essential cookies required for site functionality. We do not use third-party advertising cookies or tracking pixels. Anonymous analytics may use first-party cookies to count page visits.
6. Third-Party Services
Our website may link to third-party services. We are not responsible for the privacy practices of those services. We recommend reviewing their privacy policies before providing any personal information.
7. Your Rights
You may request access to, correction of, or deletion of any personal information we hold about you. To exercise these rights, contact us at the address below. We will respond within 30 days.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted to this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised policy.
9. Contact
Privacy questions or requests: info@eagletechpros.com or (305) 914-7696. Eagle Tech Pros, Miami, FL.